Even a minor fender-bender can leave you flustered and unsure what to do next. Here's a clear, step-by-step guide to handling the immediate aftermath of a car accident.
The instant after an accident, check yourself and your passengers for injuries. If anyone is hurt — even slightly — call 911 immediately. Don't try to "tough it out" if you might be injured.
If the accident is minor and the cars are drivable, move them out of the active travel lanes to the shoulder or a nearby parking lot. If they're not drivable, turn on hazard lights and stay in your vehicle with seatbelts on if you're in active traffic.
For any accident with injuries, significant damage, or disagreement about fault, call the police and request an officer. The police report is critical for insurance claims. In Louisiana, you must report any accident causing injury, death, or property damage of $500+.
While waiting for police:
Don't say "I'm sorry" or "It was my fault" at the scene — even if you think it was. Save the analysis for the insurance companies. Stick to the facts of what happened.
If your vehicle is damaged enough that it can't be safely driven, call for a tow. TJ Towing at (504) 884-7883 handles accident recovery 24/7 across greater New Orleans. We'll work with police, your insurance, and the body shop to make the post-accident process as smooth as possible.
Call your insurance company as soon as possible — most have 24-hour claim hotlines. They'll guide you through the claims process and help arrange a rental car if needed.
Some injuries (especially whiplash, concussion symptoms) don't appear immediately. If you start feeling pain or other symptoms in the days after the accident, see a doctor and document everything for your claim.
TJ Towing is available 24/7 across greater New Orleans for emergency towing, roadside assistance, and more.
Call (504) 884-7883